Support

Need a hand? We respond to every message on a best-effort basis within 1 business day (Mon–Sat, India hours).

What to include

To get the fastest answer, please send us:

• The email address on your AdLab account.
• Report ID or order reference (if the issue relates to one).
• A short description of the problem and what you expected.
• A screenshot, if it helps.

Common topics

• Report did not generate or looks wrong.
• Payment went through but credits were not added.
• Refund request — see the Refund Policy.
• Account access, password reset, or data deletion.